topic Re: Moving home next week. Do I take Sky Q Box and Hub with me? in Sky Q

Moving home next week. Do I take Sky Q Box and Hub with me?

marandiba — Mon, 24 Feb 2025 10:33:23 GMT

Moving home next week. Been sent two cables only. Do I take existing Sky Q Box and Hub to new address and set up myself?

Re: Moving home next week. Do I take Sky Q Box and Hub with me?

Daniel0210 — Mon, 24 Feb 2025 10:40:22 GMT

@marandiba

You take the hub, and Sky Q box(es) with you. Have you arranged a Sky Home Move?

https://www.sky.com/moving-home

Re: Moving home next week. Do I take Sky Q Box and Hub with me?

marandiba — Mon, 24 Feb 2025 10:43:55 GMT

Yes. It's all booked in but was vague about taking existing equipment. There's an engineer booked the day after move but I think a seperate note said it was down to me to hook everything up. OK will take Sky Q box and Hub and connect up when I get there. Thank you.

Re: Moving home next week. Do I take Sky Q Box and Hub with me?

Daniel0210 — Mon, 24 Feb 2025 10:46:23 GMT

@marandiba

The Sky Home Move would involve a Sky engineer attending your new address which will definitely be required if there is no dish there or the dish was used for Sky+ by the previous occupants.

Re: Moving home next week. Do I take Sky Q Box and Hub with me?

marandiba — Mon, 24 Feb 2025 10:48:58 GMT

The existing occupants have Sky. I don't think there is a dish there so I imagine it's via cable. I'll assume the engineer visit goes ahead anyway. Thanks again.

Re: Moving home next week. Do I take Sky Q Box and Hub with me?

PandJ2020 — Mon, 24 Feb 2025 10:51:41 GMT

@marandiba wrote:
The existing occupants have Sky. I don't think there is a dish there so I imagine it's via cable. I'll assume the engineer visit goes ahead anyway. Thanks again.

Usually Q requires an individual dish. However, there are some fibre distribution systems on some housing estates.

Re: Moving home next week. Do I take Sky Q Box and Hub with me?

marandiba — Mon, 24 Feb 2025 10:57:04 GMT

Thanks for the info