topic Re: Remote won’t connect to tv in Sky Q

Remote won’t connect to tv

TomJackson — Sun, 23 Feb 2025 20:01:33 GMT

Pressed 7&9 and 1&3 try everything I can and won't connect

Re: Remote won’t connect to tv

oldfella — Sun, 23 Feb 2025 20:14:27 GMT

@TomJackson wrote:

Pressed 7&9 and 1&3 try everything I can and won't connect

With the Q box on with green led try completly resetting your Bluetooth remote.
Press and hold 7 & 9 together on the remote until it’s led flashes four times.
Then make sure that you are pointing your remote at the Q box and press 1 & 3 together until the remote led flashes and follow onscreen instructions to re- pair.

Re: Remote won’t connect to tv

Laing1 — Sun, 23 Feb 2025 20:17:22 GMT

@oldfella wrote:

@TomJackson wrote:

Pressed 7&9 and 1&3 try everything I can and won't connect

Hi @TomJackson

With the Q box on with green led try completly resetting your Bluetooth remote.
Press and hold 7 & 9 together on the remote until it’s led flashes four times.
Then make sure that you are pointing your remote at the Q box and press 1 & 3 together until the remote led flashes and follow onscreen instructions to re- pair.

@TomJackson if @oldfella suggestion doesn't work try rebooting your main Q box first ie
putting your box into Standby then switching it off at the wall for 30 seconds
switch it back on then follow the on screen instructions

then

Try resetting your remote.
Press the buttons 7 & 9 together on the remote until it’s led flashes four times.
Then press 1 & 3 together until the led flashes twice then follow onscreen instructions to repair the remote.