topic pixelated picture in Sky Q

pixelated picture

Stevej1962 — Fri, 21 Feb 2025 22:41:58 GMT

My Sky Q mini seems to pixalate but only while watch a recording from BBC2. Other channels seem OK. I do have a booster near the Sky Q mini. Any ideas why please

Re: pixelated picture

nigea99 — Sat, 22 Feb 2025 08:57:25 GMT

@Stevej1962 wrote:

My Sky Q mini seems to pixalate but only while watch a recording from BBC2. Other channels seem OK. I do have a booster near the Sky Q mini. Any ideas why please

hi @Stevej1962

No idea why you should have problems with recordsings from just one channel.

Any chance you can move the booster ?

Boosters too close to either end don't really give any benefit - ideally they should be about half way between

Re: pixelated picture

Stevej1962 — Sat, 22 Feb 2025 09:26:40 GMT

I will try and reposition the booster a little further away. Thanks for the advice

Re: pixelated picture

Chodley — Sat, 22 Feb 2025 09:53:05 GMT

what happens when you watch bbc2 recordings on the main box?

Re: pixelated picture

Stevej1962 — Sat, 22 Feb 2025 10:17:01 GMT

The BBC2 recording on main sky q box does not pixelate . Only mini

Re: pixelated picture

Chodley — Sat, 22 Feb 2025 14:49:13 GMT

Bizarre. It's the same recording. If it was wifi issues causing the disruption there's no way it would be specific to a channel.

Re: pixelated picture

Stevej1962 — Sat, 22 Feb 2025 15:06:48 GMT

I know it seems very strange. Always seems to happen on richard osman house of games.