topic Re: Pixelatiol in Sky Q

Pixelatiol

Bigstu1976 — Tue, 18 Feb 2025 16:43:25 GMT

I am getting freezing and pixelation on the TV connected to the main SKY Q box. I have done all the things suggested online, like re-start, check the LNB status, it is not a weather issue or something in the way of my sky dish.

Re: Pixelatiol

nigea99 — Tue, 18 Feb 2025 16:46:13 GMT

@Bigstu1976 wrote:

I am getting freezing and pixelation on the TV connected to the main SKY Q box. I have done all the things suggested online, like re-start, check the LNB status, it is not a weather issue or something in the way of my sky dish.

hi @Bigstu1976

Please see the following page that covers a few problems (you have possibly already done most) - if you follow the link through and still have problems then you should find a link to book an engineer if you have your own dish

https://www.sky.com/help/articles/sky-tv-no-satellite-signal-sky-q

If you have a communal system you may have to contact your building management to deal with the technicians responsible for the system

Re: Pixelatiol

Bigstu1976 — Thu, 20 Feb 2025 01:26:53 GMT

Thanks for the reply I managed to get an engineer out and he replaced the LMB and the main sky box