topic Sky q box hard drive issue in Sky Q

Sky q box hard drive issue

Leisa.W — Tue, 18 Feb 2025 11:20:32 GMT

My Sky box is not working due to hard drive issues .

Have booked engineer but want to book an earlier date

Re: Sky q box hard drive issue

Daniel0210 — Tue, 18 Feb 2025 11:23:46 GMT

@Leisa.W

Any date you've been provided with is already the earliest possible date in your area.

Re: Sky q box hard drive issue

PandJ2020 — Tue, 18 Feb 2025 11:43:18 GMT

@Leisa.W wrote:
...but want to book an earlier date

As above, there's unlikely to be one.

Can you not asking for a box swap via courier? (You don't really need an engineer)

Re: Sky q box hard drive issue

Laing1 — Tue, 18 Feb 2025 17:24:48 GMT

@Leisa.W wrote:

My Sky box is not working due to hard drive issues .

Have booked engineer but want to book an earlier date

@Leisa.W if you work through the link below it should lead you to ordering a replacement box that will be send out to you and swapped for your non-working box

https://www.sky.com/help/articles/sky-q-hard-drive-errors