topic Playback stops during playback on Disney + in Sky Q

Playback stops during playback on Disney +

PnJMac — Mon, 17 Feb 2025 20:00:27 GMT

Followed all of the other advice re app problems but still the Disney + app is still failing out. Considering how much i am paying for the privilege, I'm not very happy right now. We have even changed our ethernet cable just in case.

What else can be done to fix this???

Re: Playback stops during playback on Disney +

Addie15 — Tue, 18 Feb 2025 08:31:53 GMT

Hi there, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this.

Just look out for the colourful bubble to start the conversation.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147