topic Re: Cancel sky q in Sky Q

Cancel sky q

Matt2993 — Sat, 15 Feb 2025 00:45:08 GMT

I want to cancel sky q, can someone put me through to an agent please.

Re: Cancel sky q

GD1 — Sat, 15 Feb 2025 00:59:23 GMT

@Matt2993 This is a customer helps customer community no one can put you through to an agent.

You will need to call Sky or use the following link https://www.sky.com/help/home/your-account/my-account-and-subscription/cancelling/cancel-my-subscription/cancel-sky-tv/articles/cancel-sky-tv

Scroll down to the Contact Us section, select I need more help, all the relevant options to contact Sky will be provided.

You can also call on 150 from a Sky Mobile or Sky Talk line

If you haven't got a current Sky Mobile or Sky Talk this link should help:
(UK) https://www.sky.com/help/home Scroll down and click on ‘Need more help’ and it provides a 0333 number
(ROI) on the same link change the flag in the very bottom corner to the ROI flag to obtain an 0818 number.

Stay on the line and don’t hang up if prompted to. Apparently the quieter times to ring are just after 7am or about 9pm.

If you don't see the Contact options on the link above make sure java script is enabled on your browser.

Re: Cancel sky q

Daniel0210 — Sat, 15 Feb 2025 06:12:50 GMT

@Matt2993
If you’re out of contract you’ll need to give Sky the required 31 days notice. The latest T’s and C’s explicitly state you can’t cancel when still in a minimum term deal unless Sky agree. If they agree you’ll have to pay the remainder of your discounted term.

If successful return packaging will be sent out near the end of your notice period. Obtain proof of posting and keep it safe and indefinitely.