https://helpforum.sky.com/t5/Sky-Q/Return-pack-error/m-p/4910536#M687763 <P>Hi - I just went through retentions and not cancelling but renews discounted deal - however I was told pack I had was exactly the same - but I have received boxes for Sky q mini boxes to be returned - is this an error and just an automatics thing as they renewed the contract?</P> Thu, 13 Feb 2025 20:43:44 GMT JL-S 2025-02-13T20:43:44Z https://helpforum.sky.com/t5/Sky-Q/Return-pack-error/m-p/4910536#M687763 <P>Hi - I just went through retentions and not cancelling but renews discounted deal - however I was told pack I had was exactly the same - but I have received boxes for Sky q mini boxes to be returned - is this an error and just an automatics thing as they renewed the contract?</P> Thu, 13 Feb 2025 20:43:44 GMT https://helpforum.sky.com/t5/Sky-Q/Return-pack-error/m-p/4910536#M687763 JL-S 2025-02-13T20:43:44Z https://helpforum.sky.com/t5/Sky-Q/Return-pack-error/m-p/4910549#M687764 <BLOCKQUOTE><HR /><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4330347">@JL-S</a>&nbsp;wrote:<BR /> <P>Hi - I just went through retentions and not cancelling but renews discounted deal - however I was told pack I had was exactly the same - but I have received boxes for Sky q mini boxes to be returned - is this an error and just an automatics thing as they renewed the contract?</P> <HR /></BLOCKQUOTE> <P>Hi&nbsp;<a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4330347">@JL-S</a>&nbsp;</P> <P>Only Sky can answer that.</P> <P>However you could check the content of your package in your Q box in your Account in the My Sky section at the bottom of the Q box Home menu.</P> Thu, 13 Feb 2025 20:59:51 GMT https://helpforum.sky.com/t5/Sky-Q/Return-pack-error/m-p/4910549#M687764 oldfella 2025-02-13T20:59:51Z