Denon soundbar issues with SkyQ

Frustrated33 — Wed, 12 Feb 2025 18:52:35 GMT

I have a Denon dht-s517 soundbar with new gen LG OLED connected via ARC. The sound randomly drops out for a couple of seconds fairly frequently.

I've tried:

Factory reset of soundbar

New cables

Other TV

Switching HDMI ports

Every sound output option on SkyQ box including normal

Disabling HDMI CEC (although in every single configuration the TV reactivates it when using the soundbar).

There are no issues using other HDMI ports or apps on TV.

Completely stumped, anyone got any ideas?

Re: Denon soundbar issues with SkyQ

cuke — Thu, 13 Feb 2025 08:52:44 GMT

@Frustrated33 wrote:
I have a Denon dht-s517 soundbar with new gen LG OLED connected via ARC. The sound randomly drops out for a couple of seconds fairly frequently.
I've tried:
Factory reset of soundbar
New cables
Other TV
Switching HDMI ports
Every sound output option on SkyQ box including normal
Disabling HDMI CEC (although in every single configuration the TV reactivates it when using the soundbar).
There are no issues using other HDMI ports or apps on TV.
Completely stumped, anyone got any ideas?

If it is aLG G4 have a read through here https://www.avforums.com/threads/intermittent-sound-dropouts-on-lg-g4-65-inch-tv-need-advice.2503066/page-23#post-32784793

topic Re: Denon soundbar issues with SkyQ in Sky Q

Denon soundbar issues with SkyQ

Re: Denon soundbar issues with SkyQ