topic Re: Mini box keeps disconnecting from Sky Q box in Sky Q

Mini box keeps disconnecting from Sky Q box

foxlj227 — Wed, 12 Feb 2025 20:47:23 GMT

One of my mini boxes disconnects from the main Sky Q box every time it's off for more than a few minutes. I have to go through the process of resetting the connection, which it does without any problems, each time I want to use it. It's in the room directly above the main box so I don't think it's a problem with the signal. No issues with WiFi.

It's not a big problem but quite frustrating, so any tips to stop it happening would be much appreciated.

Re: Mini box keeps disconnecting from Sky Q box

Laing1 — Wed, 12 Feb 2025 21:36:29 GMT

@foxlj227 wrote:

One of my mini boxes disconnects from the main Sky Q box every time it's off for more than a few minutes. I have to go through the process of resetting the connection, which it does without any problems, each time I want to use it. It's in the room directly above the main box so I don't think it's a problem with the signal. No issues with WiFi.

It's not a big problem but quite frustrating, so any tips to stop it happening would be much appreciated.

@foxlj227 when you say when its off for more than a few minutes do you mean when you put it into standby (amber light) or atre you switching it off at the plug ?

Re: Mini box keeps disconnecting from Sky Q box

foxlj227 — Wed, 12 Feb 2025 21:42:55 GMT

Just standby