topic Re: 3rd box still freezing in Sky Q

3rd box still freezing

Bobbles12 — Tue, 24 Dec 2024 14:38:10 GMT

Have now had 3 sky q boxes latest and yesterday and yet again it's frozen

PandJ2020 — Tue, 24 Dec 2024 15:55:02 GMT

Then the problem is likely to be a signal distance.

Chodley — Wed, 25 Dec 2024 08:13:02 GMT

Not if the entire box has locked up though?

Bobbles12 — Wed, 12 Feb 2025 14:21:05 GMT

Now on 5th box. Engineer coming again today ( 3rd visit) to install a new dish to see if that hflps

PandJ2020 — Wed, 12 Feb 2025 14:49:46 GMT

@Bobbles12 wrote:
...to install a new dish to see if that hflps

That seems rather unlikely...

Laing1 — Wed, 12 Feb 2025 16:33:41 GMT

@Bobbles12 I'm guessing there is nothing stacked on top of the box or below it and its in an open space thats well vented.

Have you also tried a different plug socket ?