https://helpforum.sky.com/t5/Sky-Q/Always-crashing/m-p/4909260#M687536 <BLOCKQUOTE><HR /><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4220889">@gingerlottie25</a>&nbsp;wrote:<BR />My sky Q crashes saying waiting for program to load then a technical fault message comes up. I then have hard reboot my ' puck' every time.<span class="lia-unicode-emoji" title=":angry_face:">😠</span><span class="lia-unicode-emoji" title=":angry_face:">😠</span><span class="lia-unicode-emoji" title=":angry_face:">😠</span><HR /></BLOCKQUOTE> <P>&nbsp;</P> <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4220889">@gingerlottie25</a>&nbsp;do you have Sky Q or Sky stream as you mention a puck and pucks come with Sky stream not Sky Q&nbsp;</P> Wed, 12 Feb 2025 16:16:12 GMT Laing1 2025-02-12T16:16:12Z https://helpforum.sky.com/t5/Sky-Q/Always-crashing/m-p/4908625#M687479 My sky Q crashes saying waiting for program to load then a technical fault message comes up. I then have hard reboot my ' puck' every time.<span class="lia-unicode-emoji" title=":angry_face:">😠</span><span class="lia-unicode-emoji" title=":angry_face:">😠</span><span class="lia-unicode-emoji" title=":angry_face:">😠</span> Wed, 12 Feb 2025 08:17:01 GMT https://helpforum.sky.com/t5/Sky-Q/Always-crashing/m-p/4908625#M687479 gingerlottie25 2025-02-12T08:17:01Z https://helpforum.sky.com/t5/Sky-Q/Always-crashing/m-p/4909260#M687536 <BLOCKQUOTE><HR /><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4220889">@gingerlottie25</a>&nbsp;wrote:<BR />My sky Q crashes saying waiting for program to load then a technical fault message comes up. I then have hard reboot my ' puck' every time.<span class="lia-unicode-emoji" title=":angry_face:">😠</span><span class="lia-unicode-emoji" title=":angry_face:">😠</span><span class="lia-unicode-emoji" title=":angry_face:">😠</span><HR /></BLOCKQUOTE> <P>&nbsp;</P> <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4220889">@gingerlottie25</a>&nbsp;do you have Sky Q or Sky stream as you mention a puck and pucks come with Sky stream not Sky Q&nbsp;</P> Wed, 12 Feb 2025 16:16:12 GMT https://helpforum.sky.com/t5/Sky-Q/Always-crashing/m-p/4909260#M687536 Laing1 2025-02-12T16:16:12Z