topic Re: I need to speak to an advisor in Sky Q

I need to speak to an advisor

Susan18372 — Tue, 14 Jan 2025 16:14:54 GMT

Can someone refer me to an advisor

Re: I need to speak to an advisor

PandJ2020 — Tue, 14 Jan 2025 16:34:52 GMT

If your services are not restricted, go ahead and call Sky.

...or ask a question to the other customers here.

Re: I need to speak to an advisor

PHILLIP123 — Tue, 14 Jan 2025 18:05:10 GMT

Hi have you transferred my internet as I I'm not connected anymore

Re: I need to speak to an advisor

MightyQuinn — Tue, 14 Jan 2025 18:08:24 GMT

@PHILLIP123 wrote:
Hi have you transferred my internet as I I'm not connected anymore

Hi @PHILLIP123 You are not talking direct to Sky here, this is a public community forum and not Sky customer services.

Re: I need to speak to an advisor

Cath43 — Mon, 20 Jan 2025 08:56:10 GMT

Can someone refer me to an advisor

Re: I need to speak to an advisor

daveNOS — Mon, 20 Jan 2025 09:42:58 GMT

@Cath43 No, as per the other replies you need to call Sky yourself. I really wish people would read the replies in a thread before posting the same question that has already been answered.

Re: I need to speak to an advisor

Deborah+Owen — Mon, 20 Jan 2025 10:08:01 GMT

Please refer me immediately to an advisor I am unable to work

Re: I need to speak to an advisor

PandJ2020 — Mon, 20 Jan 2025 10:24:45 GMT

@Deborah+Owen wrote:
Please refer me immediately to an advisor I am unable to work

Did you read the thread before posting?

Re: I need to speak to an advisor

Daniel0210 — Mon, 20 Jan 2025 11:05:10 GMT

@Deborah+Owen

As you've posted on a thread on the Sky Q board, in what way are you not able to work?

Remember you aren’t contacting Sky Customer Services on here. We are mainly customers trying to help other customers and all Skys services discussed on here are domestic set ups.

Re: I need to speak to an advisor

Dgunn — Thu, 23 Jan 2025 19:07:21 GMT

Advisor please

Re: I need to speak to an advisor

Daniel0210 — Thu, 23 Jan 2025 19:09:56 GMT

@Dgunn

Despite the thread title we are customers on here. Have you a question we can help with?

Re: I need to speak to an advisor

PHILKIERNAN — Sat, 08 Feb 2025 13:36:57 GMT

Speak with advisor

Re: I need to speak to an advisor

PandJ2020 — Sat, 08 Feb 2025 13:39:59 GMT

@PHILKIERNAN wrote:
Speak with advisor

Go ahead and call.

Re: I need to speak to an advisor

Daniel0210 — Sat, 08 Feb 2025 13:40:53 GMT

@PHILKIERNAN wrote:

Speak with advisor

@PHILKIERNAN

Despite the thread title we are customers on here. Have you a question we can help with to save you a call?

Re: I need to speak to an advisor

Mandyallan — Sun, 09 Feb 2025 15:12:12 GMT

Hi why am I been charged 15.00 month for tv essentials when I only have Internet

Re: I need to speak to an advisor

daveNOS — Sun, 09 Feb 2025 15:23:53 GMT

@Mandyallan I take it you never bothered to read any replies in this thread? No-one here can know what services you are being billed for or why, we are not Sky customer service. Call Sky if you need to discuss your bill or account.

Re: I need to speak to an advisor

MightyQuinn — Sun, 09 Feb 2025 15:30:29 GMT

Hi @Mandyallan We are all customers here, you are not communicating with Sky.

Re: I need to speak to an advisor

Chodley — Sun, 09 Feb 2025 16:46:51 GMT

It's a good question though

Re: I need to speak to an advisor

Mandyallan — Sun, 09 Feb 2025 17:06:04 GMT

Can I get intouch with royal mail regarding equipment I sent back to sky in 2022? As I've been charged 15 a month for 3yr for tv essentials there now saying I didn't send equipment back which I did in 2022 I've been loyal customer for nearly 13yr and this is the thanks I get I'm not happy. May have to leave and go with someone else I'm not getting fined for nothing.

Re: I need to speak to an advisor

Mandyallan — Sun, 09 Feb 2025 17:07:00 GMT

I have smart tv and no ariel so why would I get tv essentials if I can't watch it. It don't make sense.