topic Re: Saved data when getting a new hub in Sky Q

Saved data when getting a new hub

Jogofly — Sun, 09 Feb 2025 13:25:17 GMT

I got an email saying I won't get security updates etc after December, so I can order a new hub. Possibly a silly question - will I still get to access all my recordings with a new hub? There's far too many programmes on there to watch any time soon 🙂

Re: Saved data when getting a new hub

nigea99 — Sun, 09 Feb 2025 13:29:51 GMT

@Jogofly wrote:

I got an email saying I won't get security updates etc after December, so I can order a new hub. Possibly a silly question - will I still get to access all my recordings with a new hub? There's far too many programmes on there to watch any time soon 🙂

hi @Jogofly

Hubs are for broadband and don't store data

Your recordings are stored on the SKY Q TV box so they are unaffected by a switch of your Broadband hub

Re: Saved data when getting a new hub

Jogofly — Sun, 09 Feb 2025 13:38:32 GMT

Thanks! I was getting totally confused between the different gadgets there! When I had to press the "skyQ" option when it asked me what I have, it completely threw me.....