topic Re: Paramount Plus in Sky Q

Paramount Plus

Emma1972 — Sat, 08 Feb 2025 06:46:33 GMT

The Paramount Plus page is not letting me activate it. Saying "we are having problems with this page. Please try again later". Has been saying that for the past 3 days!!

Re: Paramount Plus

oj01 — Sat, 08 Feb 2025 07:18:59 GMT

@Emma1972 wrote:
The Paramount Plus page is not letting me activate it. Saying "we are having problems with this page. Please try again later". Has been saying that for the past 3 days!!

If you have Sky+HD (where you've posted) there's nothing to activate. Paramount+ content is available in the Catch Up & Sky Cinema sections on your box.

Re: Paramount Plus

Emma1972 — Sat, 08 Feb 2025 07:39:10 GMT

Not true - I have subscribed through SkyCinema but when I got into anything on Paramount it asks me to activate my account and then tells me that my details are incorrect!! I have tried resetting password but am not receiving any emails of links to reset. I'm completely stuck and paying for a service that I'm not getting.

Re: Paramount Plus

Mark39 — Sat, 08 Feb 2025 07:59:55 GMT

@Emma1972 wrote:

Not true - I have subscribed through SkyCinema but when I got into anything on Paramount it asks me to activate my account and then tells me that my details are incorrect!! I have tried resetting password but am not receiving any emails of links to reset. I'm completely stuck and paying for a service that I'm not getting.

@oj01 is perfectly correct. Are you sure you're trying to use Paramount+!on a Sky+HD box?

Re: Paramount Plus

Emma1972 — Sat, 08 Feb 2025 08:05:29 GMT

Yes - and the technician that came from Sky said all I had to do was activate and it would work but it doesn't

Re: Paramount Plus

GD1 — Sat, 08 Feb 2025 08:23:23 GMT

@Emma1972 When did you get your Sky TV box installed?

Re: Paramount Plus

Emma1972 — Sat, 08 Feb 2025 08:26:17 GMT

In September 2024

Re: Paramount Plus

GD1 — Sat, 08 Feb 2025 08:53:05 GMT

@Emma1972 In that case you won't have a Sky+HD Box as Sky have not installed these for a very long time, you will have Sky Q

Re: Paramount Plus

lettice — Sat, 08 Feb 2025 08:51:04 GMT

Sounds like you have not activated correctly.

Follow the advice for Sky Q in this article;

https://www.sky.com/help/articles/using-paramount-plus