topic Re: 50" BU8500 Crystal UHD 4K HDR Smart TV (2022) using Sky UHD in Sky Q

50" BU8500 Crystal UHD 4K HDR Smart TV (2022) using Sky UHD

Josho2589 — Tue, 04 Feb 2025 21:42:39 GMT

I've set up SKY UHD following the instructions.
HOME >> SETTINGS >> SETUP >> AUDIO VISUAL >> PICTURE RESOLUTION >> 2160p UHD >> 10 BIT.

I then go to the screen test but the black and white boxes are not smooth they are banding.
The UHD box is a grey box with no fine lines.

I've spent hours trying to solve this? Can anyone help?

Re: 50" BU8500 Crystal UHD 4K HDR Smart TV (2022) using Sky UHD

Lisa-P1987 — Wed, 05 Feb 2025 11:17:10 GMT

Hi there, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this.

Just look out for the colourful bubble to start the conversation.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

Re: 50" BU8500 Crystal UHD 4K HDR Smart TV (2022) using Sky UHD

Lisa-P1987 — Fri, 07 Feb 2025 10:40:30 GMT

We are still looking to help you. If you need our support let us know and we can re-escalate to our chat team. Your invite has been closed now. Thanks