topic Re: Sky Dish, Sky Q Box or TV Problem in Sky Q

Sky Dish, Sky Q Box or TV Problem

Anonymous — Thu, 06 Feb 2025 13:25:55 GMT

Good afternoon,

Trying to troubleshoot a problem and work it whether it's the Sky Dish, Sky Q Box or TV Problem. I've turned off the power to the Sky Q box, checked all leads from Q box to TV and turned back on power but problem still persists.

If you are able to play the attached video clip you will see what I mean. At bottom of the screen there's a horizontal bar appeared with loads on lines across it.

My thoughts are if it was the dish the distortion would be all over the screen. It could be the box but I think it's maybe the TV starting to go and breaking down.

Anyone experienced something simular and have any thoughts ?

TIA

(view in My Videos)

Re: Sky Dish, Sky Q Box or TV Problem

nigea99 — Thu, 06 Feb 2025 13:38:14 GMT

hi @Anonymous

Definitely not the dish.

Could be the TV, Q box or possibly the cable

Can you try plugging into a different HDMI input on the TV ?

Do you also have a different HDMI cable to try ? Although my guess this is the unlikely cuplrit in this case

Re: Sky Dish, Sky Q Box or TV Problem

Anonymous — Thu, 06 Feb 2025 13:52:15 GMT

Thanks for your reply. I did try a different HDMI port but made no difference.

I'll get another cable at weekend and also see if I can borrow a TV off a neighbour.

Thanks again.