topic Re: i cant get bbciplayer, itv iplayer, documentaries etc in Sky Q

i cant get bbciplayer, itv iplayer, documentaries etc

direneed — Wed, 05 Feb 2025 10:58:48 GMT

i havent had any help. i will cancel if this problem is not sorted. i am unable to access bbciplayer itv iplaer etc!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! the service is terrible!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

Re: BBC iPlayer Error 02050

direneed — Wed, 05 Feb 2025 11:00:29 GMT

no help at all!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! i will cancel!!!!!!!!!!!!!!!!!!!!!!!!!!

Re: BBC iPlayer Error 02050

Invisiblename — Wed, 05 Feb 2025 11:35:48 GMT

@direneed wrote:
no help at all!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! i will cancel!!!!!!!!!!!!!!!!!!!!!!!!!!

No help with what???????????

Re: i cant get bbciplayer, itv iplayer, documentaries etc

Invisiblename — Wed, 05 Feb 2025 11:37:39 GMT

@direneed wrote:
i havent had any help. i will cancel if this problem is not sorted. i am unable to access bbciplayer itv iplaer etc!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! the service is terrible!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

Sorry, but at what point did you ask for help? I can't see any other thread / entry that describes your issue & asks for help

Re: i cant get bbciplayer, itv iplayer, documentaries etc

Laing1 — Wed, 05 Feb 2025 16:59:05 GMT

@direneed wrote:

i havent had any help. i will cancel if this problem is not sorted. i am unable to access bbciplayer itv iplaer etc!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! the service is terrible!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

@direneed Afraid you are not contacting Sky's customer services on here, this is a customer to customer forum where customers help each other.

What have you tried ?

Have you tried rebooting your main Q box ie
putting your box into Standby then switching it off at the wall for 30 seconds
switch it back on then follow the on screen instructions

Have you tried rebooting your router ?

Re: i cant get bbciplayer, itv iplayer, documentaries etc

BrizzleTim — Thu, 06 Feb 2025 11:52:39 GMT

So you put up a post....2 minutes later another post saying no help....then when people offer help you don't respond.