topic Re: Sky Q box pixelating and cutting out in Sky Q

Sky Q box pixelating and cutting out

SkyQnoideauser — Mon, 03 Feb 2025 16:47:38 GMT

The TV picture starts by pixelating , box gets hot and now the box has cut out completely. Why has this happened and is there a known fix?

Re: Sky Q box pixelating and cutting out

Addie15 — Tue, 04 Feb 2025 08:18:32 GMT

Hi there, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this.

Just look out for the colourful bubble to start the conversation.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

Re: Sky Q box pixelating and cutting out

Addie15 — Thu, 06 Feb 2025 10:17:26 GMT

Update-We are closing this invite now due to no response within 48 hours. If you still need help, please let us know so we can re-escalate this for you. Thanks.