topic Re: Discovery Plus sports in Sky Q

Discovery Plus sports

Lakepipe — Sun, 02 Feb 2025 08:54:17 GMT

'morning all

10 week saga of not being able to access any sports on D+ even though I'm a TNT Sports subscriber. 4 different reps now, the first 3 who just gave up and never 'phoned back at arranged times. One got me to completely reset the box [knocking out all favourites, app logins etc], yet another said we'll send a new box [which would lose my recordings]. Another said definitely not box as every other app works perfectly. Yesterday, 2 hours on the 'phone trying to get my D+ upgraded to the Premium version just went round and round in circles. Lost it finally and asked for retention. Ended up having £48 per month knocked from now on which is nice but still no solution to the problem.

As it stands now, I have a D+ account in my name set up with exactly the same login details as my SKY account. I subscribe to TNT Sports though SKY. There would appear no way to get this D+ account 'upgraded' so I'll just have to watch at a friend's place who, ahem, can access these D+ exclusive matches. Been a SKY customer for 25 years and it seems amazing that no-one can solve this riddle. Ho hum....

Re: Discovery Plus sports

Quoman7 — Sun, 02 Feb 2025 09:02:08 GMT

@Lakepipe wrote:

'morning all

10 week saga of not being able to access any sports on D+ even though I'm a TNT Sports subscriber. 4 different reps now, the first 3 who just gave up and never 'phoned back at arranged times. One got me to completely reset the box [knocking out all favourites, app logins etc], yet another said we'll send a new box [which would lose my recordings]. Another said definitely not box as every other app works perfectly. Yesterday, 2 hours on the 'phone trying to get my D+ upgraded to the Premium version just went round and round in circles. Lost it finally and asked for retention. Ended up having £48 per month knocked from now on which is nice but still no solution to the problem.

As it stands now, I have a D+ account in my name set up with exactly the same login details as my SKY account. I subscribe to TNT Sports though SKY. There would appear no way to get this D+ account 'upgraded' so I'll just have to watch at a friend's place who, ahem, can access these D+ exclusive matches. Been a SKY customer for 25 years and it seems amazing that no-one can solve this riddle. Ho hum....

Hi @Lakepipe If you have a smart TV with the Discovery+ app try logging into that with your account credentials?

Re: Discovery Plus sports

Lakepipe — Sun, 02 Feb 2025 13:39:24 GMT

Yep, tried that, just logs me in to watch the free tripe like Rees Mogg....😁