topic Re: Disney+ freezing and buffering in Sky Q

Disney+ freezing and buffering

GMoss221 — Sun, 15 Dec 2024 12:00:43 GMT

Disney+ has started to buffer all of the time and freeze. This has only happened since Sky have updated the app.

It's happened again this morning, definitely sky's Disney+ app as I have Disney app on Samsung TV and this has no problems

Can you help

Cheers

George

Re: Disney+ freezing and buffering

Mr+Flibbles+86 — Mon, 16 Dec 2024 08:36:31 GMT

Hi there, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this.

Just look out for the colourful bubble to start the conversation.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

Re: Disney+ freezing and buffering

Francis5 — Sat, 01 Feb 2025 21:57:38 GMT

Having issues with Disney+ movies freezing, can you help plse?