https://helpforum.sky.com/t5/Sky-Q/Lost-Sky-Q-Mini-Box/m-p/4898682#M686138 <BLOCKQUOTE><HR /><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3178857">@MoorBen</a>&nbsp;wrote:<BR /> <P>Recently moved house and lost a Sky Q Mini Box, we have reported it to Sky and they have marked it as stolen, but everytime we try to order a replacement DPD always want to take something back...which I obviously don't have. After numerous calls and almost 4 months not sure what to do next, as whoever I speak to doesn't seem to be able to solve the issue.</P> <HR /></BLOCKQUOTE> <P>Hi&nbsp;<a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3178857">@MoorBen</a>&nbsp;</P> <P>Technically if you have lost the box you are liable for the box non return charge.</P> <P>I would think you are unlikely to be able to order a replacement and instead will have to order a new box.</P> Fri, 31 Jan 2025 21:15:55 GMT oldfella 2025-01-31T21:15:55Z https://helpforum.sky.com/t5/Sky-Q/Lost-Sky-Q-Mini-Box/m-p/4898679#M686135 <P>Recently moved house and lost a Sky Q Mini Box, we have reported it to Sky and they have marked it as stolen, but everytime we try to order a replacement DPD always want to take something back...which I obviously don't have. After numerous calls and almost 4 months not sure what to do next, as whoever I speak to doesn't seem to be able to solve the issue.</P> Fri, 31 Jan 2025 21:06:30 GMT https://helpforum.sky.com/t5/Sky-Q/Lost-Sky-Q-Mini-Box/m-p/4898679#M686135 MoorBen 2025-01-31T21:06:30Z https://helpforum.sky.com/t5/Sky-Q/Lost-Sky-Q-Mini-Box/m-p/4898682#M686138 <BLOCKQUOTE><HR /><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3178857">@MoorBen</a>&nbsp;wrote:<BR /> <P>Recently moved house and lost a Sky Q Mini Box, we have reported it to Sky and they have marked it as stolen, but everytime we try to order a replacement DPD always want to take something back...which I obviously don't have. After numerous calls and almost 4 months not sure what to do next, as whoever I speak to doesn't seem to be able to solve the issue.</P> <HR /></BLOCKQUOTE> <P>Hi&nbsp;<a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3178857">@MoorBen</a>&nbsp;</P> <P>Technically if you have lost the box you are liable for the box non return charge.</P> <P>I would think you are unlikely to be able to order a replacement and instead will have to order a new box.</P> Fri, 31 Jan 2025 21:15:55 GMT https://helpforum.sky.com/t5/Sky-Q/Lost-Sky-Q-Mini-Box/m-p/4898682#M686138 oldfella 2025-01-31T21:15:55Z