topic Sky Q box series link issues. in Sky Q

Sky Q box series link issues.

Hodgy515 — Thu, 30 Jan 2025 15:55:48 GMT

Hi,

Fir the past few weeks my Sky Q box will not record series linked programmes. This applies to all programmes I try to series link. When I set the programme to record in series link, the series link icon shows in my scheduled programmes ok. However, the prigramme is only recorded on the one day I set it for so I have to set record each day for each programme! I was previously a BT broadband customer and it was happening then but I have recently changed to Sky. The problem persists despite having rebooted the modem, rebooted the Sky box following the protocols. I wonder if anyone has a solution before I contact Sky and arrange an engineer visit. Thanks 🙏

Re: Sky Q box series link issues.

nigea99 — Thu, 30 Jan 2025 16:11:06 GMT

@Hodgy515 wrote:

Hi,

Fir the past few weeks my Sky Q box will not record series linked programmes. This applies to all programmes I try to series link. When I set the programme to record in series link, the series link icon shows in my scheduled programmes ok. However, the prigramme is only recorded on the one day I set it for so I have to set record each day for each programme! I was previously a BT broadband customer and it was happening then but I have recently changed to Sky. The problem persists despite having rebooted the modem, rebooted the Sky box following the protocols. I wonder if anyone has a solution before I contact Sky and arrange an engineer visit. Thanks 🙏

hi @Hodgy515

Is it definitely not recording future episodes or is it that you are looking the record icon & future episodes in te scheduled list?

SKY Q does not show all episodes to be recorded.

It only shows the next episode & only when that starts does it set the Record icon/link and show in scheduled for the next episode only

Thus you are most likely to only see one episode listed in scheduled and at max 2

This is different to every other system I have used and can confuse.

I have always wished they showed all episodes that are linked for the TV Guide window (i.e. a week) but for some strange reason they did their way.

Re: Sky Q box series link issues.

Hodgy515 — Thu, 30 Jan 2025 16:16:16 GMT

Thanks, but I have not had this issue until a few weeks ago. Every time the record series item was shown when I set record, then when I check the schedule it's not shown and the programme didn't record.