topic Re: Unwanted Q Box in Sky Q

Unwanted Q Box

PX — Tue, 28 Jan 2025 19:51:00 GMT

We acquired a Q Box when my sister in law died. I believe this is owned by Sky. What to do with it please?

Re: Unwanted Q Box

Mark39 — Tue, 28 Jan 2025 19:59:25 GMT

See Sky's guide here. They'll explain how to return the box

https://www.sky.com/help/articles/deceased-sky-account-holder

Re: Unwanted Q Box

Daniel0210 — Tue, 28 Jan 2025 20:01:58 GMT

@PX

Sorry for your loss. I presume someone has contacted Sky to inform them of the passing of the account holder? Sky should then send return packaging to the account address for any loaned equipment they are expecting to be returned.
https://www.sky.com/help/articles/deceased-sky-account-holder

Re: Unwanted Q Box

PX — Thu, 30 Jan 2025 07:35:10 GMT

Thanks all. Impressed with Sky's free return service. Being picked up today.