topic Re: Missing sky Q mini box in Sky Q

Missing sky Q mini box

NikNik1 — Sat, 25 Jan 2025 09:53:40 GMT

Just realised our account shows 4 Sky Q mini boxes but we have only ever had 3! Had such a long time and were advised at the time 3 plus main box was the maximum. We need this fourth box, how can we get it when it already shows on our account?

Re: Missing sky Q mini box

nigea99 — Sat, 25 Jan 2025 10:57:41 GMT

@NikNik1 wrote:

Just realised our account shows 4 Sky Q mini boxes but we have only ever had 3! Had such a long time and were advised at the time 3 plus main box was the maximum. We need this fourth box, how can we get it when it already shows on our account?

hi @NikNik1

You probably need to call SKY

Note : Following the recent storms it is quite likely that the Call Centres will be very busy

If you have the MY SKY app I think you may be able to find a number there - especially if you are a SKY VIP member
If not go this page & scroll to the bottom and expand the link need more help & scroll down

https://www.sky.com/help/home

If you have SKY Mobile or SKY Talk land line then I think you can also call 150

Re: Missing sky Q mini box

NikNik1 — Sat, 25 Jan 2025 11:43:46 GMT

Thank you, I thought that but getting to speak with someone at Sky usually takes forever