https://helpforum.sky.com/t5/Sky-Q/Does-sky-want-to-keep-existing-customers/m-p/4890375#M684988 <P>To cancel, you'll need to Sky a call to give the notice required - 31 days for TV, 14 for broadband. When the bots asks why you're calling, say 'cancel'. Ironically the cancellations team are the best people to ask about a deal.</P> Thu, 23 Jan 2025 15:33:53 GMT Mark39 2025-01-23T15:33:53Z https://helpforum.sky.com/t5/Sky-Q/Does-sky-want-to-keep-existing-customers/m-p/4890367#M684987 <P>I spent one hour 30 mins chatting with two robots and two humans today to renew my Sky Q TV and broadband package.&nbsp; Finally got the deal price I wanted and said yes to go ahead then the virtual chat cut off and said it had closed.&nbsp; So annoying I feel like I have just wasted my time and got no where and really cant be bothered to go through it again , Im tempted just to cancel.&nbsp; Sky is so hard to get through to anyone espcially when just trying to renew at a decent price!!</P> Thu, 23 Jan 2025 15:23:32 GMT https://helpforum.sky.com/t5/Sky-Q/Does-sky-want-to-keep-existing-customers/m-p/4890367#M684987 Lou1234 2025-01-23T15:23:32Z https://helpforum.sky.com/t5/Sky-Q/Does-sky-want-to-keep-existing-customers/m-p/4890375#M684988 <P>To cancel, you'll need to Sky a call to give the notice required - 31 days for TV, 14 for broadband. When the bots asks why you're calling, say 'cancel'. Ironically the cancellations team are the best people to ask about a deal.</P> Thu, 23 Jan 2025 15:33:53 GMT https://helpforum.sky.com/t5/Sky-Q/Does-sky-want-to-keep-existing-customers/m-p/4890375#M684988 Mark39 2025-01-23T15:33:53Z