https://helpforum.sky.com/t5/Sky-Q/New-Q-box/m-p/4889212#M684838 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4307673">@L1nsA</a>&nbsp;</P> <P>If you've recently upgraded to Sky Q from Sky+ (where you've posted) the engineers do the installation not the customer.&nbsp;</P> Wed, 22 Jan 2025 12:59:37 GMT Daniel0210 2025-01-22T12:59:37Z https://helpforum.sky.com/t5/Sky-Q/New-Q-box/m-p/4889160#M684837 <P>We have a new SkyQ box we followed the installation instructions and we cant see anything - when we press the home button on the remote nothing happens Help !</P> Wed, 22 Jan 2025 12:32:41 GMT https://helpforum.sky.com/t5/Sky-Q/New-Q-box/m-p/4889160#M684837 L1nsA 2025-01-22T12:32:41Z https://helpforum.sky.com/t5/Sky-Q/New-Q-box/m-p/4889212#M684838 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4307673">@L1nsA</a>&nbsp;</P> <P>If you've recently upgraded to Sky Q from Sky+ (where you've posted) the engineers do the installation not the customer.&nbsp;</P> Wed, 22 Jan 2025 12:59:37 GMT https://helpforum.sky.com/t5/Sky-Q/New-Q-box/m-p/4889212#M684838 Daniel0210 2025-01-22T12:59:37Z