topic Re: problems since sky q fitted in Sky Q

problems since sky q fitted

Wheat1062 — Tue, 21 Jan 2025 13:18:44 GMT

It takes 20 minutes in a morning to get tv on,we have to switch off at mains 2/3 times, also sometimes channels dont change when we want to, Had sky Q box fitted last year and not happy with it, Also we don't seem to be able to get teletext on it

Re: problems since sky q fitted

Mark39 — Tue, 21 Jan 2025 13:20:00 GMT

What have Sky suggested?

Re: problems since sky q fitted

Wheat1062 — Tue, 21 Jan 2025 13:21:38 GMT

Can't find how to contact them and waited ages on phone I gave up

Re: problems since sky q fitted

TimmyBGood — Tue, 21 Jan 2025 13:31:20 GMT

@Wheat1062 wrote:

Also we don't seem to be able to get teletext on it

That's correct: BBC 'red button' interactive service through Sky Q hasn't been 'teletext' since late 2019, and never will be.

https://www.bbc.co.uk/reception/questions/freesat-sky/why-has-my-red-button-changed-to-connected-red-button-on-sky-q

Unfortunately moving to Sky+ HD, which still has text service, isn't possible.

Re: problems since sky q fitted

Daniel0210 — Tue, 21 Jan 2025 13:33:44 GMT

@Wheat1062

What time, roughly, are you having the issue in the morning? If it's before 0545 it's possibly your standby settings as per this link

https://www.sky.com/help/articles/using-the-standby-settings

Re: problems since sky q fitted

Wheat1062 — Tue, 21 Jan 2025 13:45:33 GMT

Any time from 7am up to 9am

Re: problems since sky q fitted

Daniel0210 — Tue, 21 Jan 2025 13:47:04 GMT

@Wheat1062

Not that then but worth a mention.