https://helpforum.sky.com/t5/Sky-Q/Need-early-packaging-for-return-items/m-p/4887612#M684623 <P>Ring Sky and ask them</P> Mon, 20 Jan 2025 19:43:52 GMT Carl+Gibbons 2025-01-20T19:43:52Z https://helpforum.sky.com/t5/Sky-Q/Need-early-packaging-for-return-items/m-p/4887610#M684622 <P>I need early packaging for item to return&nbsp;</P> Mon, 20 Jan 2025 19:38:17 GMT https://helpforum.sky.com/t5/Sky-Q/Need-early-packaging-for-return-items/m-p/4887610#M684622 Asim 2025-01-20T19:38:17Z https://helpforum.sky.com/t5/Sky-Q/Need-early-packaging-for-return-items/m-p/4887612#M684623 <P>Ring Sky and ask them</P> Mon, 20 Jan 2025 19:43:52 GMT https://helpforum.sky.com/t5/Sky-Q/Need-early-packaging-for-return-items/m-p/4887612#M684623 Carl+Gibbons 2025-01-20T19:43:52Z https://helpforum.sky.com/t5/Sky-Q/Need-early-packaging-for-return-items/m-p/4887645#M684624 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4309792">@Asim</a>&nbsp;<BR />If you’ve successfully cancelled Sky should send out returns packaging near the end of any cancellation period (which is 31 days for Sky Q and 14 days for Broadband) for any loaned equipment they are expecting back. <BR /><BR />If the arrival of packaging is delayed it’s the customers responsibility to use their own packaging to return it. You can use any packaging as long as it’s secure and you may want to put a note inside with your account number and a list of equipment that is included. This link explains about how to receive an email with your return labels through Royal Mail. <BR /><A href="https://www.sky.com/help/articles/return-tv-broadband" target="_blank">https://www.sky.com/help/articles/return-tv-broadband</A><BR /><BR /><STRONG>Keep your proof of posting safe and indefinitely </STRONG>and if you use Royal Mail’s collect from home service, keep a record of the tracking number.</P> Mon, 20 Jan 2025 20:18:18 GMT https://helpforum.sky.com/t5/Sky-Q/Need-early-packaging-for-return-items/m-p/4887645#M684624 Daniel0210 2025-01-20T20:18:18Z