topic Returning Sky Q Mini boxes in Sky Q

Returning Sky Q Mini boxes

shaun+docherty — Sun, 19 Jan 2025 11:50:38 GMT

Iv upgraded to Sky Glass and been asked to return my Sky Q box which is fine however Iv also been asked to return my Sky Q mini boxes which I have 3 of. I don't understand returning the mini boxes as I bought these so surely these are mines now? I understand why I need to return the main Sky Q box.

Re: Returning Sky Q Mini boxes

PandJ2020 — Sun, 19 Jan 2025 11:51:40 GMT

@shaun+docherty wrote:
I bought these

No, you can't. All Q hardware is loaned for the duration of the relevant contract.

Re: Returning Sky Q Mini boxes

Daniel0210 — Sun, 19 Jan 2025 11:52:16 GMT

@shaun+docherty

You didn't buy them. You paid an admin/activation fee. They have to be returned to Sky as well as the main box as they are only loaned to you.,

Re: Returning Sky Q Mini boxes

shaun+docherty — Sun, 19 Jan 2025 12:15:56 GMT

I'm sure it was like £79 per mini boxes though?

Re: Returning Sky Q Mini boxes

daveNOS — Sun, 19 Jan 2025 12:24:18 GMT

@shaun+docherty wrote:
I'm sure it was like £79 per mini boxes though?

@shaun+docherty It doesn't matter what the cost was, they still have to be returned as they remain the property of Sky(which has been mentioned several times in the replies).

Re: Returning Sky Q Mini boxes

Daniel0210 — Sun, 19 Jan 2025 12:26:37 GMT

@shaun+docherty

See this link as to what you have to return, and what you'll be charged if you don't

(also note that by paying the charge doesn't transfer ownership to you).

https://www.sky.com/help/articles/charges-for-not-returning-sky-q-equipment

Without a Sky Q box, and a Multiscreen subscription they are just an expensive door stop. Any you see advertised for sale are basically stolen property.

Re: Returning Sky Q Mini boxes

TimmyBGood — Sun, 19 Jan 2025 21:29:47 GMT

@shaun+docherty wrote:

I'm sure it was like £79 per mini boxes though?

Probably £49. Still not a purchase price.

Re: Returning Sky Q Mini boxes

simon9999 — Mon, 14 Apr 2025 09:36:53 GMT

I have to return my sky mini box but can't find the remote or the cables. Do you know if I will still be fined?

Re: Returning Sky Q Mini boxes

Daniel0210 — Mon, 14 Apr 2025 09:39:59 GMT

@simon9999 wrote:

I have to return my sky mini box but can't find the remote or the cables. Do you know if I will still be fined?

@simon9999

Send back what you have and keep your proof of posting indefinitely. We can't say for certain about the remote/cables but imo I doubt you'll be charged.