https://helpforum.sky.com/t5/Sky-Q/Cannot-watch-sky-atlantic/m-p/4885829#M684375 <P>I cannot watch sky Atlantic which is part of my package.</P> Sat, 18 Jan 2025 21:50:02 GMT WilliamBrown 2025-01-18T21:50:02Z https://helpforum.sky.com/t5/Sky-Q/Cannot-watch-sky-atlantic/m-p/4885829#M684375 <P>I cannot watch sky Atlantic which is part of my package.</P> Sat, 18 Jan 2025 21:50:02 GMT https://helpforum.sky.com/t5/Sky-Q/Cannot-watch-sky-atlantic/m-p/4885829#M684375 WilliamBrown 2025-01-18T21:50:02Z https://helpforum.sky.com/t5/Sky-Q/Cannot-watch-sky-atlantic/m-p/4885831#M684376 <BLOCKQUOTE><HR /><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4308937">@WilliamBrown</a>&nbsp;wrote:<BR /> <P>I cannot watch sky Atlantic which is part of my package.</P> <HR /></BLOCKQUOTE> <P><BR /><BR />As the default download quality is set to HD (high Definition) not SD then if you don't have the HD add on, when you try to download and watch you are prompted to upgrade (i.e. take out the HD subscription)<BR /><BR />You, probably, just need to change your download preference to SD<BR />Main Menu -&gt; Settings -&gt; Setup -&gt; Preferences <BR /><BR />(Please note this setting can only be set on the Main box)</P> Sat, 18 Jan 2025 21:55:49 GMT https://helpforum.sky.com/t5/Sky-Q/Cannot-watch-sky-atlantic/m-p/4885831#M684376 nigea99 2025-01-18T21:55:49Z