https://helpforum.sky.com/t5/Sky-Q/Hard-disk-drive/m-p/4885376#M684329 <P>I keep having problems with the hard disk drive, I have carried out a reset of the hard drive and has not fixed my isssue</P> Sat, 18 Jan 2025 13:38:45 GMT George2F 2025-01-18T13:38:45Z https://helpforum.sky.com/t5/Sky-Q/Hard-disk-drive/m-p/4885376#M684329 <P>I keep having problems with the hard disk drive, I have carried out a reset of the hard drive and has not fixed my isssue</P> Sat, 18 Jan 2025 13:38:45 GMT https://helpforum.sky.com/t5/Sky-Q/Hard-disk-drive/m-p/4885376#M684329 George2F 2025-01-18T13:38:45Z https://helpforum.sky.com/t5/Sky-Q/Hard-disk-drive/m-p/4885394#M684330 <P>If you have tried all the reset hard drive options as described here, the next step would be &nbsp;a replacement Sky Q box, an online form is at the bottom of the Sky help article:</P> <P>&nbsp;</P> <P><A href="https://www.sky.com/help/home/sky-tv/sky-tv-q/fixing-sky-q/fixing-recordings-and-downloads/fix-a-problem-with-recordings/articles/fix-recording-problems-on-sky-q-other-recordings-problems" target="_blank">https://www.sky.com/help/home/sky-tv/sky-tv-q/fixing-sky-q/fixing-recordings-and-downloads/fix-a-problem-with-recordings/articles/fix-recording-problems-on-sky-q-other-recordings-problems</A></P> <P>&nbsp;</P> <P>When the courier does the Sky box swap on your doorstep, remember to keep hold of your Sky viewing card.</P> <P>You will need this for the replacement box.</P> <P>&nbsp;</P> Sat, 18 Jan 2025 13:49:32 GMT https://helpforum.sky.com/t5/Sky-Q/Hard-disk-drive/m-p/4885394#M684330 lettice 2025-01-18T13:49:32Z