topic Re: 48inch OLED SAMSUNG TV - apps are not fooling the screen in Sky Q

48inch OLED SAMSUNG TV - apps are not fooling the screen

anita+db — Fri, 17 Jan 2025 17:09:58 GMT

hi I've just taken delivery of an OLED 48 inch screen Samsung all the programs are absolutely fine filling the screen to the edge.

However when I use go to the apps i.e. Netflix , iPlayer etc the programs have a black bar on the top and the bottom I don't really want to change the screen size on my new TV because that will affect the rest of the programs I'm sure please advise

Re: 48inch OLED SAMSUNG TV - apps are not fooling the screen

GD1 — Fri, 17 Jan 2025 18:26:36 GMT

@anita+db Are you refering to apps on the TV or your Sky Q box?

It should also be noted that depending on content on a given app the screen resolution may likely be correct and is shown as intended

Re: 48inch OLED SAMSUNG TV - apps are not fooling the screen

anita+db — Fri, 17 Jan 2025 18:58:52 GMT

Currently it's showing the black top & bottom via SkyQ box and through the TV ON

Re: 48inch OLED SAMSUNG TV - apps are not fooling the screen

anita+db — Fri, 17 Jan 2025 18:59:40 GMT

Plus it's on a 16:9 resolution

Re: 48inch OLED SAMSUNG TV - apps are not fooling the screen

GD1 — Fri, 17 Jan 2025 19:07:51 GMT

@anita+db Which app or apps are affected, is this on specific programmes?

Re: 48inch OLED SAMSUNG TV - apps are not fooling the screen

nigea99 — Fri, 17 Jan 2025 19:13:14 GMT

hi @anita+db

What resolution is your SKY Q box set to ?

Home - Settings - Setup - Audio Visual -Picture Resolution

Re: 48inch OLED SAMSUNG TV - apps are not fooling the screen

anita+db — Fri, 17 Jan 2025 19:16:08 GMT

On sky app it's on 2160

Re: 48inch OLED SAMSUNG TV - apps are not fooling the screen

PandJ2020 — Fri, 17 Jan 2025 19:19:46 GMT

What are you watching? As 1.85:1 or 2.35:1 (etc.) programmes will have black bars.

Re: 48inch OLED SAMSUNG TV - apps are not fooling the screen

anita+db — Fri, 17 Jan 2025 19:20:54 GMT

It appears it seems to be affecting Netflix & IPlayer , Prime video ,plus some adverts are being affected

ITVX is ok

Re: 48inch OLED SAMSUNG TV - apps are not fooling the screen

anita+db — Fri, 17 Jan 2025 19:24:38 GMT

Picture resolution on the TV setting it's 16.9 on sky setting picture resolution is 2160 8. Bit

Re: 48inch OLED SAMSUNG TV - apps are not fooling the screen

nigea99 — Fri, 17 Jan 2025 19:36:24 GMT

@anita+db

As @PandJ2020 says what are you watching.

I have just tried a few different programmes/films in Netflix on my SKY Q box, Firestick & TV apps - they all work the same for me

Some do have black bars top & bottom as they were shot in a different ratio (noticable on THe new film The Six Tripple Eight) whereas the TV Series CSI (series 10 #1) that I checked fills the screen.

A lot of content is not shot in 16:9 ratio which the TV is

BTW We do recommend using the TVs own apps as these usually have Dolby Vision (not sure about Samsung) & are optimsed for the TV (also if you have a Surround System capable of Atmos this)

Re: 48inch OLED SAMSUNG TV - apps are not fooling the screen

anita+db — Fri, 17 Jan 2025 19:38:27 GMT

Thanks just checked both of your suggested programs and yes match yours stated - again tried the same 2 on TV apps and same as Sky Q - how annoying a brand new TV does this - thank you anyway

Re: 48inch OLED SAMSUNG TV - apps are not fooling the screen

nigea99 — Fri, 17 Jan 2025 19:47:45 GMT

@anita+db wrote:

Thanks just checked both of your suggested programs and yes match yours stated - again tried the same 2 on TV apps and same as Sky Q - how annoying a brand new TV does this - thank you anyway

hi @anita+db

It all depends on the the content shot

Many Older TVs will stretch , Squeeze or Crop the picture so that you always filled the screen

Modern 4K Tvs will not do this but instead add black bars either Top & bottom (or Left & Right for older 4:3 content)

By adding the black bars you are seeing the picture in the screen ratio that the makers intended

it may seem a bit strange if you are not used to it.

I have always preferred to see content in the ratio it was shot in

Re: 48inch OLED SAMSUNG TV - apps are not fooling the screen

PandJ2020 — Fri, 17 Jan 2025 19:49:37 GMT

Your TV may have the option to 'zoom'. It will fill the screen by chopping bits off.

Re: 48inch OLED SAMSUNG TV - apps are not fooling the screen

nigea99 — Fri, 17 Jan 2025 19:54:05 GMT

@PandJ2020 wrote:

Your TV may have the option to 'zoom'. It will fill the screen by chopping bits off.

Although I think many TVs don't have this option when the source is 4K/2160p -

My Panasonic doesn't allow Aspect to be changed with such inputs

Re: 48inch OLED SAMSUNG TV - apps are not fooling the screen

TimmyBGood — Fri, 17 Jan 2025 20:56:18 GMT

@anita+db wrote:

how annoying a brand new TV does this

The argument would be that your modern television is displaying content as its creator intended it to be seen, while older sets permitted an unfortunate distortion which was tolerated when screens were smaller.

Re: 48inch OLED SAMSUNG TV - apps are not fooling the screen

Chodley — Fri, 17 Jan 2025 22:09:59 GMT

@anita+db wrote:
Thanks just checked both of your suggested programs and yes match yours stated - again tried the same 2 on TV apps and same as Sky Q - how annoying a brand new TV does this - thank you anyway

You haven't yet said what content is showing with black bars but I assume it's stuff that needs black bars because it isn't 16:9. Which aside from big hollywood movies is actuallly pretty rare these days because so much content is being aimed at streaming viewing. What actual content did you test so we can see how it behaves on our setups?

But assuming it is 2.35:1 or 1.85:1

.... to fill the whole screen, the picture either has to be distorted or bits cut off. I think the industry decided about 10 years ago, once TV screens got pretty damn big, to stop letting people mess up their beautifully crafted movies just to light every pixel on an arbritrarily sized screen 😁 so they stopped offering those weird zoom options.

Re: 48inch OLED SAMSUNG TV - apps are not fooling the screen

anita+db — Sat, 18 Jan 2025 06:59:44 GMT

hi in the previous post above only certain apps on the TV i.e. Netflix iPlayer Prime Video on certain programs series or films are showing the black bar above and below. The only option I have on this new TV is resolution 16.9 or custom ? and neither seems to eradicate that, so sounds like I've just gotta put up with it.

Re: 48inch OLED SAMSUNG TV - apps are not fooling the screen

Chodley — Sat, 18 Jan 2025 10:10:49 GMT

What. Actual. Content?

because (for example) Sky Cinema is in the right format, fills my 16:9 screen

but if the actual movie was shot at a wider aspect ratio, then that will have black bars - Wonka in this example a couple of minutes later

So if you have some content on Prime which maybe should be 16:9 but has black bars, what actual program/movie is it? We can check if we get the same.

Re: 48inch OLED SAMSUNG TV - apps are not fooling the screen

TimmyBGood — Sat, 18 Jan 2025 10:40:48 GMT

@Chodley wrote:

but if the actual movie was shot at a wider aspect ratio, then that will have black bars - Wonka in this example a couple of minutes later

I believe Wonka is in 2.39 : 1

This is not the same as the 2005 Charlie and the Chocolate Factory, which apparently has different aspect ratios depending on the distribution medium but had an IMAX release in 1.85 : 1