topic Re: engineer didnt turn up how do i book online in Sky Q

engineer didnt turn up how do i book online

waveydavey — Fri, 17 Jan 2025 16:43:03 GMT

as title

was coming to fit q box but didnt come. how do i rebook online without going through the pain in the a55 phone

Re: engineer didnt turn up how do i book online

nigea99 — Fri, 17 Jan 2025 17:24:07 GMT

@waveydavey wrote:

as title

was coming to fit q box but didnt come. how do i rebook online without going through the pain in the a55 phone

hi @waveydavey

I have escalated your post to a SKY support team, who, hopefully, will be in touch & hopefully can assist you with this.

Please see this link re the escalation and what you might see:
https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147#M1014

If you are using Safari I believe you must make sure that 'Hide IP address' is not checked in settings to be able to see it - if you have difficulty finding that setting then may be try accessing here with another browser

Re: engineer didnt turn up how do i book online

Lisa-P1987 — Fri, 17 Jan 2025 17:30:32 GMT

Thanks for escalating this. We’ve sent nigea99 an invite to chat.

Re: engineer didnt turn up how do i book online

nigea99 — Fri, 17 Jan 2025 17:38:31 GMT

@Lisa-P1987 wrote:

Thanks for escalating this. We’ve sent nigea99 an invite to chat.

@waveydavey I assume that @Lisa-P1987 did mean you.

Let me know if you didn't get the invite

Re: engineer didnt turn up how do i book online

Lisa-P1987 — Fri, 17 Jan 2025 17:39:48 GMT

Got waveydavey in a chat now, yeah. Thanks @nigea99

Re: engineer didnt turn up how do i book online

waveydavey — Fri, 17 Jan 2025 17:40:46 GMT

dont see the chat bubble

Re: engineer didnt turn up how do i book online

Lisa-P1987 — Fri, 17 Jan 2025 17:41:52 GMT

You have sent a message so I assume you can now see it

Re: engineer didnt turn up how do i book online

fair16light — Sat, 15 Mar 2025 14:12:56 GMT

Does anyone have a telephone number to book an engineer for our Sky box etc. Cannot get connected.

Re: engineer didnt turn up how do i book online

Laing1 — Sat, 15 Mar 2025 14:57:07 GMT

@fair16light wrote:

Does anyone have a telephone number to book an engineer for our Sky box etc. Cannot get connected.

@fair16light You can contact Sky by phone by dialling 150 if Sky is your phone provider or by following the link below
https://www.sky.com/help/home
scroll down to need more help click on this and you will find a phone number. If you are in ROI please change the flag at the bottom right to the ROI flag