topic Re: Moving home but online form not working in Sky Q

Moving home but online form not working

Fbourgaize — Fri, 15 Nov 2024 19:57:04 GMT

We have moved home and are trying to arrange to move our sky tv subsciption and get a new dish installed at our new house. I have tried filling out the online form, but just get stuck on a screen that says it is checking availability, but nothing ever loads beyond that. I have tried calling sky, but just keep getting sent back to the form that nothing ever loads on. How do I get hold of sky to get set up at my new address?

Re: Moving home but online form not working

MightyQuinn — Fri, 15 Nov 2024 20:05:19 GMT

Hi @Fbourgaize While calling try not engaging with the AI and say nothing.

Re: Moving home but online form not working

PandaFran22 — Wed, 15 Jan 2025 15:11:13 GMT

I'm having the same issue, have you been able to sort yours in the end?

Re: Moving home but online form not working

Bsageiv — Wed, 15 Jan 2025 22:00:38 GMT

Having the same issue here!