topic Re: Sky engineer is a no show in Sky Q

Sky engineer is a no show

Brindleclouds — Tue, 14 Jan 2025 13:52:26 GMT

I was meant to have sky Q installed on Saturday 11th but nobody turned up . I spoke with an advisor who has rearranged a new installation, mid February which I think is a bit cheeky to make me wait another 4 weeks when it was their fault. So does anyone have the installation departments number so I can try to get a closer appointment or any advice to get it changed ? Thank you

Re: Sky engineer is a no show

Daniel0210 — Tue, 14 Jan 2025 13:58:40 GMT

@Brindleclouds

You could try ringing the Customer Services number nearer the time to see if there has been a cancellation in your area. A number of Sky engineers were made redundant last year so there are fewer about. There is no direct number for installation queries.

Re: Sky engineer is a no show

Brindleclouds — Tue, 14 Jan 2025 14:01:00 GMT

Thank you Daniel, I shall wait 😊