topic ITV1 asking for PIN in Sky Q

ITV1 asking for PIN

Suz60 — Sun, 12 Jan 2025 16:37:27 GMT

ITV 1 keeps asking for a pin and won't let me rewind, schedule page is stuck on Ant and Dec Limitless Win, tried turning TV off an unplugging for 20 mins. Pin is tunred off for all applications except Box office. Any other suggestions?

Re: ITV1 asking for PIN

oldfella — Sun, 12 Jan 2025 17:37:33 GMT

@Suz60 wrote:

ITV 1 keeps asking for a pin and won't let me rewind, schedule page is stuck on Ant and Dec Limitless Win, tried turning TV off an unplugging for 20 mins. Pin is tunred off for all applications except Box office. Any other suggestions?

Hi @Suz60

Afraid pin requirements will be required for certain content.

See following link.

https://helpforum.sky.com/t5/Sky-TV/Is-there-any-way-I-can-turn-this-damn-parental-control-off/ba-p/2760207

Re: ITV1 asking for PIN

xenon81 — Sun, 12 Jan 2025 18:14:33 GMT

The PIN shouldn't be required for ITV1. It only applies to certain channels like Sky Atlantic that can show age restricted content before 9pm.

Have you tried rebooting the box?

Re: ITV1 asking for PIN

Suz60 — Tue, 14 Jan 2025 20:22:05 GMT

Hi, yes I tried rebooting, also emailed the help section. It has now sorted itself out, I'm assuming bigger issue than just me from other posts.