topic Too Busy upselling rather than sorting contract in Sky Q

Too Busy upselling rather than sorting contract

W+Neil — Mon, 13 Jan 2025 11:19:52 GMT

Just spent 2 hours on chat with Mohd (removed) . He spent all his time tring to get me to to swith my broadband to SKY. When i said i didnt want to do that chat was cut off with "we are sorry but our messaging service is currently closed".

It is 16.30 on Sunday. Do sky advisors stop working at this time?

Moderator note: Removed personal/identifiable details

Re: Too Busy upselling rather than sorting contract

Mr+Flibbles+86 — Mon, 13 Jan 2025 11:16:42 GMT

Hi there, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this.

Just look out for the colourful bubble to start the conversation.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147