https://helpforum.sky.com/t5/Sky-Q/Why-can-t-I-speak-to-Sky-one-of-my-mini-boxes-has-stopped-working/m-p/4878143#M683515 <P>Thank you, I did manage to speak with an agent and an engineer attended and changed the box&nbsp;</P> Sat, 11 Jan 2025 10:10:09 GMT DurbsSJ 2025-01-11T10:10:09Z https://helpforum.sky.com/t5/Sky-Q/Why-can-t-I-speak-to-Sky-one-of-my-mini-boxes-has-stopped-working/m-p/4846645#M679470 <P>I have tried all the usual methods that they usually talk me they to no avail and can't find a number where I can speak to a person&nbsp;</P> Mon, 09 Dec 2024 18:36:08 GMT https://helpforum.sky.com/t5/Sky-Q/Why-can-t-I-speak-to-Sky-one-of-my-mini-boxes-has-stopped-working/m-p/4846645#M679470 DurbsSJ 2024-12-09T18:36:08Z https://helpforum.sky.com/t5/Sky-Q/Why-can-t-I-speak-to-Sky-one-of-my-mini-boxes-has-stopped-working/m-p/4846990#M679538 <P>You can speak to Sky. The number is in the "Get help" section of the My Sky app. You have to scroll down through a few things then click the section titled "need more help".</P> Tue, 10 Dec 2024 05:54:10 GMT https://helpforum.sky.com/t5/Sky-Q/Why-can-t-I-speak-to-Sky-one-of-my-mini-boxes-has-stopped-working/m-p/4846990#M679538 Chodley 2024-12-10T05:54:10Z https://helpforum.sky.com/t5/Sky-Q/Why-can-t-I-speak-to-Sky-one-of-my-mini-boxes-has-stopped-working/m-p/4846996#M679541 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4274447">@DurbsSJ</a>&nbsp;</P> <P>If you usually manage to speak to an agent what are you doing differently this time?&nbsp;<BR /><BR />From a Sky Talk landline or a Sky mobile dial 150 to call Sky (free) or alternatively use this link:<BR /><A href="https://www.sky.com/help/home" target="_blank">https://www.sky.com/help/home</A><BR /><STRONG>UK customers:</STRONG> Scroll down and click on ‘Need more help’ and a dedicated 03** UK number is displayed.<BR /><STRONG>ROI customers:</STRONG> change the flag in the bottom right corner of the link to the ROI flag then scroll down and click on ‘Need more help’ and it provides a dedicated 0818 ROI number.<BR />(The forum doesn’t allow us to type the numbers in full).<BR /><BR />Similar to calling other large companies the start will be automated which may also try to send you here to the forum. Stay on the line as long as possible and don’t hang up. If necessary say nothing when the automated system asks you what your call is about as it should then route your call into a queue for the next available agent.</P> Tue, 10 Dec 2024 06:35:30 GMT https://helpforum.sky.com/t5/Sky-Q/Why-can-t-I-speak-to-Sky-one-of-my-mini-boxes-has-stopped-working/m-p/4846996#M679541 Daniel0210 2024-12-10T06:35:30Z https://helpforum.sky.com/t5/Sky-Q/Why-can-t-I-speak-to-Sky-one-of-my-mini-boxes-has-stopped-working/m-p/4878143#M683515 <P>Thank you, I did manage to speak with an agent and an engineer attended and changed the box&nbsp;</P> Sat, 11 Jan 2025 10:10:09 GMT https://helpforum.sky.com/t5/Sky-Q/Why-can-t-I-speak-to-Sky-one-of-my-mini-boxes-has-stopped-working/m-p/4878143#M683515 DurbsSJ 2025-01-11T10:10:09Z