Sky not working

Millie9 — Mon, 11 Nov 2024 20:50:40 GMT

Unable to change channels on tv

Re: Sky not working

oldfella — Mon, 11 Nov 2024 21:19:13 GMT

@Millie9 wrote:

Unable to change channels on tv

Have you tried rebooting your Q box?
To reboot press Standby on your Sky Q remote (if the box responds to the remote), and then switch off and unplug at the mains.
Wait at least 30 secs and then Plug back in and switch your Sky Q box back on at the mains.
Wait for the on screen instructions to disappear and the front led to turn Amber. Then wait for 30 secs before you press Home on your Sky Q remote or if this is not working press the standby button on the front of the Q box (Amber led)

note: some features may take up to 5 minutes to return.

If you had to press the Standby button (Amber led) to bring the Q box on then,

With the Q box on with green led try completly resetting your Bluetooth remote.
Press and hold 7 & 9 together on the remote until it’s led flashes four times.
Then make sure that you are pointing your remote at the Q box and press 1 & 3 together until the remote led flashes and follow onscreen instructions to re- pair.

Re: Sky not working

Benji6 — Fri, 10 Jan 2025 21:15:55 GMT

Sky not working

Re: Sky not working

Laing1 — Fri, 10 Jan 2025 21:48:22 GMT

@Benji6 wrote:

Sky not working

@Benji6 can you supply a bit more information such as what is not working, any error messages etc

topic Re: Sky not working in Sky Q

Sky not working

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Re: Sky not working