https://helpforum.sky.com/t5/Sky-Q/Delayed-engineer/m-p/4876994#M683344 <BLOCKQUOTE><HR /><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4301337">@Sylvester</a>&nbsp;wrote:<BR />Hi Please kindly note I am new to SKY and would like to know how long it take for them to bring an engineer to install everything, the box arrived and a date is yet to be communicated. I have just moved into the house any Pre-checks and queries I can make will be very helpful.<HR /></BLOCKQUOTE> <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4301337">@Sylvester</a>&nbsp;</P> <P>If this is your first experience with Sky Q it&nbsp;<STRONG>wasn't&nbsp;</STRONG>a Sky Q box that arrived. For brand new installations the engineer brings the Sky Q box with them together with cables, remotes, any mini boxes that were ordered and a satellite dish if one isn't already in place.&nbsp;<BR /><BR /></P> <P>The installation date will be dependent on engineer availability in your area. My son ordered Sky Q on 23/11/24 and it was installed on 23/12/24 to give you a rough guide.&nbsp;</P> Fri, 10 Jan 2025 04:42:54 GMT Daniel0210 2025-01-10T04:42:54Z https://helpforum.sky.com/t5/Sky-Q/Delayed-engineer/m-p/4876991#M683343 Hi Please kindly note I am new to SKY and would like to know how long it take for them to bring an engineer to install everything, the box arrived and a date is yet to be communicated. I have just moved into the house any Pre-checks and queries I can make will be very helpful. Fri, 10 Jan 2025 03:28:57 GMT https://helpforum.sky.com/t5/Sky-Q/Delayed-engineer/m-p/4876991#M683343 Sylvester 2025-01-10T03:28:57Z https://helpforum.sky.com/t5/Sky-Q/Delayed-engineer/m-p/4876994#M683344 <BLOCKQUOTE><HR /><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4301337">@Sylvester</a>&nbsp;wrote:<BR />Hi Please kindly note I am new to SKY and would like to know how long it take for them to bring an engineer to install everything, the box arrived and a date is yet to be communicated. I have just moved into the house any Pre-checks and queries I can make will be very helpful.<HR /></BLOCKQUOTE> <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4301337">@Sylvester</a>&nbsp;</P> <P>If this is your first experience with Sky Q it&nbsp;<STRONG>wasn't&nbsp;</STRONG>a Sky Q box that arrived. For brand new installations the engineer brings the Sky Q box with them together with cables, remotes, any mini boxes that were ordered and a satellite dish if one isn't already in place.&nbsp;<BR /><BR /></P> <P>The installation date will be dependent on engineer availability in your area. My son ordered Sky Q on 23/11/24 and it was installed on 23/12/24 to give you a rough guide.&nbsp;</P> Fri, 10 Jan 2025 04:42:54 GMT https://helpforum.sky.com/t5/Sky-Q/Delayed-engineer/m-p/4876994#M683344 Daniel0210 2025-01-10T04:42:54Z