topic Re: Unwanted Subtitles in Sky Q

Unwanted Subtitles

PhilH47 — Sat, 12 Oct 2024 22:53:43 GMT

Subtitles are turned off in Settings Accessibility and always have been.

Yesterday evening subtitles suddenly appeared half way through an episode of Time Team that I was watching on the 4+ App. I selected another episode and this had subtitles.

This evening, halfway through an episode of Slow Horses on the Apple TV+ App subtitles appeared.

I've double checked Settings Accessibility and subtitles are set to off

Hopefully someone can solve this for me

Re: Unwanted Subtitles

MightyQuinn — Sun, 13 Oct 2024 08:09:53 GMT

Hi @PhilH47 App subtitles have nothing to do with Sky Q accessibility settings. The subtitle settings are individual to the App. Normally set by moving the cursor up or down and choosing subtitles.

Re: Unwanted Subtitles

Anonymous — Sun, 13 Oct 2024 18:34:29 GMT

Try pressing the ? button, you can turn the subtitles on if they are off, and off if they are on.!

Re: Unwanted Subtitles

oldfella — Sun, 13 Oct 2024 18:38:28 GMT

@Anonymous wrote:

Try pressing the ? button, you can turn the subtitles on if they are off, and off if they are on.!

Not in the Apps unfortunately @Anonymous

Re: Unwanted Subtitles

PhilH47 — Sun, 13 Oct 2024 19:09:41 GMT

Thanks. Once I knew it was definitely nothing to do with SkyQ settings I was able to follow your advice. However, it did take me a while to work out that it was the small green 'text' bubble with 3 lines in it at the top right of the screen that I had to watch to see it change.

Re: Unwanted Subtitles

saintmichael — Thu, 09 Jan 2025 15:38:21 GMT

i some times wish to switch quickly to from subtitles, must I always go back to settuings