https://helpforum.sky.com/t5/Sky-Q/Can-t-download/m-p/4874611#M683058 <BLOCKQUOTE><HR /><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4299352">@Adh2105</a>&nbsp;wrote:<BR /> <P>Can't download&nbsp;</P> <HR /></BLOCKQUOTE> <P>Hi&nbsp;<a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4299352">@Adh2105</a>&nbsp;</P> <P>Have you tried rebooting your Q box?<BR />To reboot press Standby on your Sky Q remote (if the box responds to the remote), and then switch off and unplug at the mains.<BR />Wait at least 30 secs and then Plug back in and switch your Sky Q box back on at the mains.<BR />Wait for the on screen instructions to disappear and the front led to turn Amber. Then wait for 30 secs before you press Home on your Sky Q remote or if this is not working press the standby button on the front of the Q box (Amber led)<BR /><BR />note: some features may take up to 5 minutes to return.</P> Tue, 07 Jan 2025 20:05:03 GMT oldfella 2025-01-07T20:05:03Z https://helpforum.sky.com/t5/Sky-Q/Can-t-download/m-p/4874584#M683054 <P>Can't download&nbsp;</P> Tue, 07 Jan 2025 19:46:21 GMT https://helpforum.sky.com/t5/Sky-Q/Can-t-download/m-p/4874584#M683054 Adh2105 2025-01-07T19:46:21Z https://helpforum.sky.com/t5/Sky-Q/Can-t-download/m-p/4874588#M683055 <P>When I try and download a series nothing happens. Says 'cancel download' after selecting'start download' but nothing happens.&nbsp;</P> Tue, 07 Jan 2025 19:49:32 GMT https://helpforum.sky.com/t5/Sky-Q/Can-t-download/m-p/4874588#M683055 Adh2105 2025-01-07T19:49:32Z https://helpforum.sky.com/t5/Sky-Q/Can-t-download/m-p/4874611#M683058 <BLOCKQUOTE><HR /><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4299352">@Adh2105</a>&nbsp;wrote:<BR /> <P>Can't download&nbsp;</P> <HR /></BLOCKQUOTE> <P>Hi&nbsp;<a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4299352">@Adh2105</a>&nbsp;</P> <P>Have you tried rebooting your Q box?<BR />To reboot press Standby on your Sky Q remote (if the box responds to the remote), and then switch off and unplug at the mains.<BR />Wait at least 30 secs and then Plug back in and switch your Sky Q box back on at the mains.<BR />Wait for the on screen instructions to disappear and the front led to turn Amber. Then wait for 30 secs before you press Home on your Sky Q remote or if this is not working press the standby button on the front of the Q box (Amber led)<BR /><BR />note: some features may take up to 5 minutes to return.</P> Tue, 07 Jan 2025 20:05:03 GMT https://helpforum.sky.com/t5/Sky-Q/Can-t-download/m-p/4874611#M683058 oldfella 2025-01-07T20:05:03Z