topic Sky Q mini box not connecting in Sky Q

Sky Q mini box not connecting

rachum234 — Tue, 07 Jan 2025 19:06:51 GMT

We have a sky Q box and it is running perfectly on the BT WiFi we have. The Sky Q mini box however is not picking up a signal, does it have to be Sky WiFi router / extender we use for this or should it be ok with a BT extender being used?

Re: Sky Q mini box not connecting

oldfella — Tue, 07 Jan 2025 19:28:01 GMT

@rachum234 wrote:

We have a sky Q box and it is running perfectly on the BT WiFi we have. The Sky Q mini box however is not picking up a signal, does it have to be Sky WiFi router / extender we use for this or should it be ok with a BT extender being used?

Hi @rachum234

Minis if on WiFi will only connect to Sky Q WiFi mesh.

So that's a Sky Router, the main Q box, a Sky Q booster or another connected mini.

Re: Sky Q mini box not connecting

rachum234 — Tue, 07 Jan 2025 19:42:38 GMT

Thanks! Really appreciate you taking the time!