topic No viewing card in Sky Q

No viewing card

Tigz23 — Tue, 07 Jan 2025 13:51:46 GMT

My box arrived but no viewing card

caesarome — Tue, 07 Jan 2025 13:57:57 GMT

Was this a Sky+ box (where you have posted) or a Sky Q one ?

Tigz23 — Tue, 07 Jan 2025 14:03:52 GMT

Sky Q box arrived today by royal mail ive set it up but there is no viewing card with it, or will that arrive separately?

SKY1992bf — Tue, 07 Jan 2025 14:10:23 GMT

@Tigz23 Was it a replacement main box or a mini

if the former you should have kept the card that was in the box that was sent back, you will now need to call sky and request a replacement card

If the latter no card is required

nigea99 — Tue, 07 Jan 2025 14:10:57 GMT

@Tigz23 wrote:

Sky Q box arrived today by royal mail ive set it up but there is no viewing card with it, or will that arrive separately?

Are you a returning customer ?

SKY have a habit of (incorrectly) assuming that customers keep their viewing cards and tend not to send one automatically.

If this is the case you will need to call to see if they have sent one or more likely still need to send one