Remote won’t work on mini box

Linda+Wardlaw — Thu, 30 Mar 2023 18:43:56 GMT

Our mini box won't switch o. With the remote. We have tried 3 remotes and non work. If we switch on manually we cannot access controls

Re: Remote won’t work on mini box

oldfella — Thu, 30 Mar 2023 19:34:52 GMT

@Linda+Wardlaw wrote:

Our mini box won't switch o. With the remote. We have tried 3 remotes and non work. If we switch on manually we cannot access controls

Hi @Linda+Wardlaw

First reboot the mini.

To reboot press Standby on your Sky Q remote (if the box responds to the remote), and then switch off and unplug at the mains.
Wait at least 30 secs and then Plug back in and switch your mini box back on at the mains.
Wait for the on screen instructions to disappear and the front led to turn Amber. Then wait for 30 secs before you press Home on your Sky Q remote or if this is not working press the standby button on the front of the mini box (Amber led)

note: some features may take up to 5 minutes to return.

Then

Try completly resetting your Bluetooth remote.
Press and hold 7 & 9 together on the remote until it’s led flashes four times.
Then make sure that you are pointing your remote at the Q box and press 1 & 3 together until the led flashes and follow onscreen instructions to re- pair.

Re: Remote won’t work on mini box

ColinUT — Tue, 07 Jan 2025 09:03:11 GMT

Had the same and fixed it by buying an audio/visual fibre cable from Amazon for 8 quid which connects the mini box with the tv. Problem solved.

topic Re: Remote won’t work on mini box in Sky Q

Remote won’t work on mini box

Re: Remote won’t work on mini box

Re: Remote won’t work on mini box