topic Re: Renote control in Sky Q

Renote control

Stuart2810711 — Sun, 05 Jan 2025 03:03:11 GMT

I have got sky q and a mini box

If I watch my recordings on either

Sky q box or mini box if I press the back button to finish and go back to the main menu there is a delay in going back to the main menu is very irritating

Can anybody help

Re: Renote control

Daniel0210 — Sun, 05 Jan 2025 05:44:41 GMT

@Stuart2810711
Try a reboot of the main Sky Q box, then once that’s back up and running do the same with any mini boxes if applicable -
~ Using the remote put your main Sky Q box into standby
~ switch the box off at the plug
~ wait at least 30 seconds and then switch the box back on at the plug
~ follow the on screen instructions
~ when the screen goes blank and the blue Q stops pulsating wait another 30 seconds
~ press the 🏠 button

Allow 5-10 minutes before things hopefully revert back to normal.

Re: Renote control

Stuart2810711 — Tue, 07 Jan 2025 01:38:54 GMT

Ok thanks will try