https://helpforum.sky.com/t5/Sky-Q/help-to-upgrade-from-Tv-Essential-package-to-Ultimate/m-p/4873365#M682888 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4298193">@KT611</a>&nbsp; You need to call sky to upgrade from essentials</P> Mon, 06 Jan 2025 17:12:02 GMT SKY1992bf 2025-01-06T17:12:02Z https://helpforum.sky.com/t5/Sky-Q/help-to-upgrade-from-Tv-Essential-package-to-Ultimate/m-p/4873360#M682887 <P>HI. Im so frustrated !</P><P>I want to upgrade my tv package from TV essential to Ultimate, but when I click on the option 'get started' it takes me to explore sky glass. (which I don't want)&nbsp; &nbsp;I haven't been able to get the virtual assistant's help, or to speak to someone to help me resolve.</P><P>&nbsp;</P><P>any advice other than give up ?</P><P>&nbsp;</P> Mon, 06 Jan 2025 17:08:28 GMT https://helpforum.sky.com/t5/Sky-Q/help-to-upgrade-from-Tv-Essential-package-to-Ultimate/m-p/4873360#M682887 KT611 2025-01-06T17:08:28Z https://helpforum.sky.com/t5/Sky-Q/help-to-upgrade-from-Tv-Essential-package-to-Ultimate/m-p/4873365#M682888 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4298193">@KT611</a>&nbsp; You need to call sky to upgrade from essentials</P> Mon, 06 Jan 2025 17:12:02 GMT https://helpforum.sky.com/t5/Sky-Q/help-to-upgrade-from-Tv-Essential-package-to-Ultimate/m-p/4873365#M682888 SKY1992bf 2025-01-06T17:12:02Z