https://helpforum.sky.com/t5/Sky-Q/Discovery-plus-not-working-again/m-p/4872987#M682835 <BLOCKQUOTE><HR /><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3355392">@Jax50</a>&nbsp;wrote:<BR /><P>I am signed into discovery plus but it will still not reconignise me. I have tried everything. Next thing is to ring sky up as they say its free. Not happy.&nbsp;<FONT size="1 2 3 4 5 6 7"><A href="https://www.ncedcloudlogin.com" target="_blank" rel="noopener"><FONT color="#FFFFFF">Official</FONT> <FONT color="#FFFFFF">Website</FONT></A></FONT></P><HR /></BLOCKQUOTE><P><SPAN>Hello&nbsp;<a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3355392">@Jax50</a>,,<BR />Sounds frustrating! Here are a few steps you can try to resolve it:&nbsp;<FONT size="1 2 3 4 5 6 7"><A href="https://www.ncedcloudlogin.com" target="_blank" rel="noopener"><FONT color="#FFFFFF">ncedcloudlogin.com</FONT></A></FONT><BR /></SPAN></P><OL><LI><P><SPAN><STRONG>Reset Password</STRONG>: Go to the sign-in page and use the "Forgot Password" option to reset it.</SPAN></P></LI><LI><P><SPAN><STRONG>Use Different Devices/Browsers</STRONG>: Try signing in on another supported device or a different browser.</SPAN></P></LI><LI><P><SPAN><STRONG>Clear Cache</STRONG>: Clearing your browser’s cookies and cache might help.</SPAN></P></LI><LI><P><SPAN><STRONG>Contact Support</STRONG>: If these steps don't work, contacting Discovery Plus support or Sky might be the next best step.<BR /><BR />Best regards,<BR />James Goff</SPAN></P></LI></OL> Mon, 06 Jan 2025 12:02:00 GMT james589goff 2025-01-06T12:02:00Z https://helpforum.sky.com/t5/Sky-Q/Discovery-plus-not-working-again/m-p/4872602#M682816 <P>I am signed into discovery plus but it will still not reconignise me. I have tried everything. Next thing is to ring sky up as they say its free. Not happy.</P> Mon, 06 Jan 2025 05:30:43 GMT https://helpforum.sky.com/t5/Sky-Q/Discovery-plus-not-working-again/m-p/4872602#M682816 Jax50 2025-01-06T05:30:43Z https://helpforum.sky.com/t5/Sky-Q/Discovery-plus-not-working-again/m-p/4872987#M682835 <BLOCKQUOTE><HR /><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3355392">@Jax50</a>&nbsp;wrote:<BR /><P>I am signed into discovery plus but it will still not reconignise me. I have tried everything. Next thing is to ring sky up as they say its free. Not happy.&nbsp;<FONT size="1 2 3 4 5 6 7"><A href="https://www.ncedcloudlogin.com" target="_blank" rel="noopener"><FONT color="#FFFFFF">Official</FONT> <FONT color="#FFFFFF">Website</FONT></A></FONT></P><HR /></BLOCKQUOTE><P><SPAN>Hello&nbsp;<a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3355392">@Jax50</a>,,<BR />Sounds frustrating! Here are a few steps you can try to resolve it:&nbsp;<FONT size="1 2 3 4 5 6 7"><A href="https://www.ncedcloudlogin.com" target="_blank" rel="noopener"><FONT color="#FFFFFF">ncedcloudlogin.com</FONT></A></FONT><BR /></SPAN></P><OL><LI><P><SPAN><STRONG>Reset Password</STRONG>: Go to the sign-in page and use the "Forgot Password" option to reset it.</SPAN></P></LI><LI><P><SPAN><STRONG>Use Different Devices/Browsers</STRONG>: Try signing in on another supported device or a different browser.</SPAN></P></LI><LI><P><SPAN><STRONG>Clear Cache</STRONG>: Clearing your browser’s cookies and cache might help.</SPAN></P></LI><LI><P><SPAN><STRONG>Contact Support</STRONG>: If these steps don't work, contacting Discovery Plus support or Sky might be the next best step.<BR /><BR />Best regards,<BR />James Goff</SPAN></P></LI></OL> Mon, 06 Jan 2025 12:02:00 GMT https://helpforum.sky.com/t5/Sky-Q/Discovery-plus-not-working-again/m-p/4872987#M682835 james589goff 2025-01-06T12:02:00Z