https://helpforum.sky.com/t5/Sky-Q/my-sky-q-remote-needs-replacing-will-it-cost-me/m-p/4871749#M682694 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4296777">@spider7</a>&nbsp;<BR />After checking the basics, ie; fresh batteries, re-pairing etc if your Sky Q remote is definitely <STRONG>broken/faulty, </STRONG>if you follow this link it should allow you to do some more troubleshooting and then it’ll send you to a form to request a replacement (there is the possibility this is not available to customers in the ROI). <BR /><A href="https://www.sky.com/help/articles/lost-stolen-damaged-sky-q-equipment#get-in-touch" target="_blank">https://www.sky.com/help/articles/lost-stolen-damaged-sky-q-equipment#get-in-touch</A><BR /><BR />It may be quicker to purchase a new remote from a retailer / larger supermarket. If you do that as well as the above you’ll have a spare.<BR /><BR />In the meantime if you have an Apple device with Sky Go you can possibly set up a virtual remote to control your Sky Q box. See this link which may help<BR /><A href="https://helpforum.sky.com/t5/Sky-TV/Virtual-Sky-Q-Remote-Now-Available-on-Sky-Go/ba-p/4363637?" target="_blank">https://helpforum.sky.com/t5/Sky-TV/Virtual-Sky-Q-Remote-Now-Available-on-Sky-Go/ba-p/4363637?</A></P> <P>&nbsp;</P> <P>If you've damaged it through carelessness there may be a charge.&nbsp;</P> Sun, 05 Jan 2025 11:28:26 GMT Daniel0210 2025-01-05T11:28:26Z https://helpforum.sky.com/t5/Sky-Q/my-sky-q-remote-needs-replacing-will-it-cost-me/m-p/4871742#M682690 <P>my sky q remote is not working will it cost me for a replacement</P> Sun, 05 Jan 2025 11:24:14 GMT https://helpforum.sky.com/t5/Sky-Q/my-sky-q-remote-needs-replacing-will-it-cost-me/m-p/4871742#M682690 spider7 2025-01-05T11:24:14Z https://helpforum.sky.com/t5/Sky-Q/my-sky-q-remote-needs-replacing-will-it-cost-me/m-p/4871745#M682693 <P>Depends what you did to it <span class="lia-unicode-emoji" title=":winking_face:">😉</span></P> Sun, 05 Jan 2025 11:26:33 GMT https://helpforum.sky.com/t5/Sky-Q/my-sky-q-remote-needs-replacing-will-it-cost-me/m-p/4871745#M682693 Chodley 2025-01-05T11:26:33Z https://helpforum.sky.com/t5/Sky-Q/my-sky-q-remote-needs-replacing-will-it-cost-me/m-p/4871749#M682694 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4296777">@spider7</a>&nbsp;<BR />After checking the basics, ie; fresh batteries, re-pairing etc if your Sky Q remote is definitely <STRONG>broken/faulty, </STRONG>if you follow this link it should allow you to do some more troubleshooting and then it’ll send you to a form to request a replacement (there is the possibility this is not available to customers in the ROI). <BR /><A href="https://www.sky.com/help/articles/lost-stolen-damaged-sky-q-equipment#get-in-touch" target="_blank">https://www.sky.com/help/articles/lost-stolen-damaged-sky-q-equipment#get-in-touch</A><BR /><BR />It may be quicker to purchase a new remote from a retailer / larger supermarket. If you do that as well as the above you’ll have a spare.<BR /><BR />In the meantime if you have an Apple device with Sky Go you can possibly set up a virtual remote to control your Sky Q box. See this link which may help<BR /><A href="https://helpforum.sky.com/t5/Sky-TV/Virtual-Sky-Q-Remote-Now-Available-on-Sky-Go/ba-p/4363637?" target="_blank">https://helpforum.sky.com/t5/Sky-TV/Virtual-Sky-Q-Remote-Now-Available-on-Sky-Go/ba-p/4363637?</A></P> <P>&nbsp;</P> <P>If you've damaged it through carelessness there may be a charge.&nbsp;</P> Sun, 05 Jan 2025 11:28:26 GMT https://helpforum.sky.com/t5/Sky-Q/my-sky-q-remote-needs-replacing-will-it-cost-me/m-p/4871749#M682694 Daniel0210 2025-01-05T11:28:26Z